FAQ

FAQ – Frequently Asked Questions

1. Where do you ship from?
We ship directly from our trusted production partners based in the U.S., Europe, and other global locations to ensure fast and reliable delivery.

2. How long does shipping take?
Shipping usually takes 5–10 business days depending on your location. You’ll receive a tracking number as soon as your order is on the way.

3. Do you ship internationally?
Yes. SAVED ships worldwide. Shipping times and costs vary depending on your country.

4. What if my order arrives damaged or incorrect?
If there’s a problem with your order, please contact us within 7 days of delivery at houseofsaved@gmail.com , and we’ll fix it or send a replacement at no extra cost.

5. Can I return or exchange an item?
We only accept returns if the item is defective or the wrong product was sent. Each product is made to order, so we cannot accept returns for wrong sizes or change of mind.

6. How do I choose the right size?
Every product page includes a detailed size guide. We recommend checking it before ordering.

7. Are your products sustainable?
Yes. We use print-on-demand to reduce waste and avoid overproduction. Thank you for supporting mindful fashion.